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Vehicle Reservation Information

Our reservation process allows you to place a vehicle on hold while you complete the next steps in your purchase.

How the Reservation Works

By placing a reservation deposit, the vehicle will be held for 3 days. During this time, you can finalise your decision, discuss finance options, arrange delivery or collection, and provide any additional details we may need.

Reservation Deposit

The reservation deposit of £99 holds the vehicle for 3 days.

• The deposit is refundable - see Terms & Conditions below*
• The vehicle may continue to be advertised until the sale is fully completed

Part Exchange

If you have a vehicle to part exchange, please tell us about the vehicle you’d like to part exchange at the time of reservation.

Any part exchange valuation provided will be provisional and subject to inspection and confirmation.

Confirmation Call

After placing your reservation, a member of our team will contact you within 24 hours to:

• Confirm the reservation details
• Discuss your part exchange (if applicable)
• Explain the next steps in the purchase process
• Answer any questions you may have

Delivery or Collection

Delivery date and time requests are informative only and will be discussed and confirmed in the follow up call, delivery may incur charges. 

Collection date and time requests are informative only and will be discussed and confirmed in the follow up call.

Lead Time

• Estimated lead time for collection/delivery: 3 days from confirmation
• Timescales may vary depending on vehicle preparation, delivery distance, finance approval, or unforeseen delays

Reservation Terms & Conditions

A reservation deposit does not constitute a vehicle sale or guarantee availability until full payment has been received.

All vehicle sales are subject to status, availability, and final confirmation.

Part exchange valuations are indicative only and may change following physical inspection or receipt of accurate vehicle details.

We reserve the right to withdraw a vehicle from sale at any time prior to completion of the transaction.

• Delivery dates are estimates and not guaranteed.
• Reservation deposits are handled in accordance with our refund policy and UK consumer legislation.
• Full Terms & Conditions are available upon request.